Terms & Conditions

Welcome to Arum Sents

These Terms & Conditions govern your use of the Arum Sents website and the purchase of products from our online store. By accessing our website or placing an order, you agree to comply with these terms.

1. General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

Arum Sents reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.

2. Products & Pricing

  • All product descriptions, images, and prices are subject to change without notice.
  • We strive to display product colors and packaging accurately; however, actual products may vary slightly due to screen settings and manufacturing updates.
  • Arum Sents reserves the right to discontinue any product at any time.

3. Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order for reasons including product unavailability, pricing errors, suspected fraud, or violation of these terms.
  • Customers will be notified if an order is canceled and any applicable refund will be processed.

4. Payments

  • Payments must be completed before order processing and shipment.
  • We accept payment methods displayed during checkout.
  • Arum Sents uses secure payment gateways; however, we are not responsible for issues arising from third-party payment providers.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location, courier services, and external circumstances.
  • Arum Sents is not liable for delays caused by natural disasters, strikes, transportation issues, or other events beyond our control.
  • Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy.
  • Due to hygiene and safety reasons, opened or used perfume products may not be eligible for return unless received damaged or defective.
  • Refund requests must comply with our stated return policy.

7. Intellectual Property

All content on this website, including logos, product descriptions, images, graphics, designs, text, and trademarks, is the property of Arum Sents and is protected by applicable intellectual property laws.

Unauthorized use, copying, reproduction, or distribution of any content is strictly prohibited.

8. User Responsibilities

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software, viruses, or harmful content.
  • Interfere with the operation or security of the website.

9. Limitation of Liability

Arum Sents shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the product in question.

10. Product Information

Perfume performance, longevity, and fragrance perception may vary based on skin type, weather conditions, application methods, and individual preferences.

Arum Sents does not guarantee identical fragrance experiences for all customers.

11. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. Arum Sents is not responsible for the content, policies, or practices of any third-party websites.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Arum Sents

Email: support@arumsents.com

Phone: +91 XXXXXXXXXX

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.